Customer Help
Our happiness team is always here to assist.
Welcome to our Customer Help page! Have questions?
Check out our FAQ section below for quick answers to commonly asked queries.
Check out our FAQ section below for quick answers to commonly asked queries.
Common purchase queries answered
Orders and Shipping
Our website indicates if an item is in stock on the product page.
Rest assured, we only sell fresh products.
If you cannot find a desired product, please contact us.
You will receive an email confirmation once your order has been placed.
Please contact us to check on stock availability if an item is listed as out of stock.
Contact us as soon as possible to change quantities or cancel an item in your order
If you receive the wrong product, please contact us immediately, and we will arrange for a replacement or refund.
In the rare event that the product you receive is not as described or arrives damaged, please reach out to us with details and photos, and we will resolve the issue promptly.
Our prices listed on the website are inclusive of GST.
Currently, we do not offer international shipping.
Can’t find what you’re looking for?
No worries! Feel free to reach out to our Happiness Team by filling out the contact form.
Get in Touch with Our
Happiness Team!
Please fill out the form below with your inquiry, and one of our friendly team members will get back to you promptly.
Thank you for choosing us to serve you and your furry friends! Your satisfaction is our top priority.
